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Privacy & Data Protection

Privacy Policy

Last updated: September 2026

1. Scope of This Policy

This Privacy Policy outlines how Project Finals (“we”, “us”, or “our”) collects, processes, and protects your information when you interact with our official store (projectfinals.live), purchase our digital FiveM scripts via Tebex, or utilize our cloud-based Server Management Panel.

2. Credential Security & End-to-End Encryption

We treat customer data and server configuration details with strict zero-knowledge security principles:

Encrypted Administrative Credentials: All passwords and sensitive access tokens are cryptographically salted and hashed using modern multi-pass encryption standards. We never store or transmit raw text passwords.
Server Connection Vaulting: When configuring database connections or remote parameters for your FiveM server within the Server Management Panel, all sensitive secrets are encrypted at rest and masked in management views.
Rotatable Bridge Tokens: Communication between your FiveM game server and the Server Management Panel is authorized via unique high-entropy bridge authentication tokens. Organization owners retain total control to view, copy, or immediately revoke and reset tokens at any time.

3. Information We Collect

Depending on your interaction with Project Finals, we collect the following minimal necessary information:

  • Account Credentials: Username and contact email address to facilitate account authorization, single-use password recovery links, and critical security notices.
  • Discord Integration Data: Discord user identifier and username when you optionally connect your Discord account to synchronize community roles and access private customer support channels.
  • Game Server Telemetry: Anonymized server operational status, player counts, and framework activity logs strictly required to render live statistics on your private management dashboard and status monitor.

4. Payment & Billing Data Processing

All digital asset sales and subscription checkouts are processed exclusively through our authorized merchant of record, Tebex Limited.

Project Finals does not receive, store, or have access to your credit card numbers, bank details, or payment card information. All transactions comply strictly with PCI-DSS Level 1 security standards maintained by certified payment gateways.

5. How We Use Your Information

We use collected data solely for legitimate service purposes:

  • Granting digital asset licenses through Cfx.re Keymaster.
  • Authenticating authorized server staff and maintaining role-based access control.
  • Delivering critical security alerts (such as password changes or token resets).
  • Providing 24/7 customer support, bug investigations, and troubleshooting.

We do not sell, rent, or monetize your personal information or your FiveM server data to any third-party advertisers or data brokers under any circumstances.

6. Data Retention & Erasure

We retain account and configuration records only for as long as your service account remains active. Server owners may request complete termination of their account and permanent erasure of all associated server configurations, tokens, and records at any time by contacting our support team.

7. Contact & Privacy Requests

If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our security team at hello@projectfinals.live or open a direct support ticket in our official Discord server.